Legal

GLBA / FCRA Policy

OnTrial operates in full compliance with the Gramm-Leach-Bliley Act (GLBA) and the Fair Credit Reporting Act (FCRA), and with all applicable federal and state laws governing consumer information. Last updated January 2025.

Fair Credit Reporting Act compliance

OnTrial commits to following FCRA regulations and applicable federal/state laws governing consumer information handling.

Permissible uses

OnTrial provides services only to verified clients with legitimate purposes, including:

Legal and litigation purposes
Debt collection and judgment recovery
Fraud prevention or detection
Insurance (approval and investigations)

Prohibited activities

Information obtained through OnTrial cannot be used for:

Employment screening (with limited corporate-officer exceptions)
Credit decisions
Tenant screening
Unauthorized purposes

Client requirements

All users of OnTrial must:

Maintain confidentiality of obtained information
Use data solely for the declared permissible purpose
Follow FCRA rules and obligations
Properly destroy sensitive materials when no longer needed
Implement appropriate security safeguards

GLBA compliance

OnTrial maintains strict information security protocols and provides transparent data-sharing disclosures to customers as required by the Gramm-Leach-Bliley Act.

Consumer rights

OnTrial respects all consumer rights granted under the FCRA and cooperates with legitimate requests regarding personal information as required by law.

User certification

Service users must certify that they:

Have a permissible purpose for each request
Will use information only as declared
Will not redistribute information except as legally permitted
Maintain proper security controls

All services are fully compliant with the Fair Credit Reporting Act (FCRA) and the Gramm Leach Bliley Act (GLBA).

For questions about this policy, contact hello@ontrial.ai.