Privacy Policy

1. Scope of this policy

OnTrial, LLC (“OnTrial,” “we,” “us”) is a licensed private investigations firm. This Privacy Policy covers personal information about visitors to this website and the professionals and firms who engage us. We are not a data broker, and we do not sell personal information.

Investigative work is governed separately.Personal information that we collect, develop, or maintain in the course of providing investigative services, background investigations, asset searches, due diligence, or consumer reports is regulated by the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), the Driver's Privacy Protection Act (DPPA), and California's Investigative Consumer Reporting Agencies Act (ICRAA) and Consumer Credit Reporting Agencies Act (CCRAA). That information is exempt from the consumer-rights provisions described below and is addressed in our GLBA / FCRA Policy. The access, deletion, and opt-out rights in this policy do not apply to it.

2. Information we collect

We collect only what we need to operate this website, respond to inquiries, and manage client relationships:

• Information you provide — your name, business email, firm, phone number, and the details you submit through our contact form or when you create an account.
• Technical and usage data — IP address, browser and device type, referring page, and the pages you view, collected through standard web analytics.

Our online services are not directed to anyone under 18, and we do not knowingly collect personal information from children.

3. How we use it

• Respond to inquiries and provide the information you request.
• Create and administer client accounts and fulfill engagements.
• Operate, secure, maintain, and improve this website.
• Send service and relationship communications, and — only to recipients who opt in — occasional firm updates you can unsubscribe from at any time.
• Meet our legal, regulatory, and contractual obligations.

4. Cookies and analytics

Cookies that are strictly necessary for the site to function and to remember your consent choice are always on. Analytics, functional, and marketing cookies are set only if you enable them in our cookie banner, and you can change your choice at any time. We use analytics (such as Google Analytics) to understand how the site is used. We do not currently use cookies for cross-context behavioral advertising. Most browsers also let you refuse cookies through their settings.

5. How we share information

We share personal information only:

• With service providers — infrastructure, security, analytics, and payment processors who act on our instructions under contract.
• For legal and regulatory reasons — where required by law, subpoena, or court order, or to protect our rights and the safety of others.
• In a business transfer — if OnTrial is involved in a merger, acquisition, or sale of assets, subject to this policy.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising as those terms are defined under California law.

6. Retention and security

We keep personal information only as long as needed for the purposes above and to meet our legal obligations, then delete or de-identify it. For the technical and organizational measures that protect client data, see Data Security.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you; to opt out of the sale or sharing of personal information (we do neither); and to be free from discrimination for exercising these rights. To make a request, email privacy@ontrial.ai. An authorized agent may submit a request on your behalf by emailing the same address with written authorization; we may take reasonable steps to verify your identity before we act.

These rights apply to personal information about website visitors and clients. As stated in Section 1, they do not extend to FCRA-, GLBA-, DPPA-, or ICRAA-regulated investigative information, which is exempt from these provisions.

California residents (CCPA / CPRA)

In the preceding 12 months, we have collected the following categories of personal information about website visitors and clients: identifiers (such as name, business email, and IP address); commercial information (such as the services you inquire about); internet or network activity (such as how you use the site); and inferences drawn from that information. We collect it from you and from your use of the site, use it for the purposes in Section 3, and disclose it to the service providers in Section 5. We have not sold or shared personal information and do not use or disclose sensitive personal information for purposes that require an opt-out.

California “Shine the Light”

California residents may request information about our disclosure of personal information to third parties for their own direct marketing purposes by emailing privacy@ontrial.ai.

8. Visitors outside the United States

OnTrial is based in the United States, and this website is operated from the United States. If you contact us from outside the U.S., your information will be processed here. Where applicable law requires it, we process personal information on the basis of your consent, our legitimate interests in operating the firm, or the performance of a contract, and we honor applicable data-subject rights on request.

9. Changes and contact

We may update this policy from time to time and will post the revised version here with a new “last updated” date. Questions or requests: privacy@ontrial.ai.

All services are fully compliant with the Fair Credit Reporting Act (FCRA) and the Gramm-Leach-Bliley Act (GLBA).

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