Legal

Privacy Policy

All communication with OnTrial is confidential. We are committed to protecting and safeguarding your privacy. We will only use the information we collect about you lawfully and this policy sets out how we will treat your personal information.

1. What information do we collect online?

We may collect, store, and use the following kinds of personal data:

Information about your computer and your visits to and use of this website (IP address, geographical location, browser type, referral source, length of visit, page views).
Information you provide to us for the purpose of registering with us.
Information you provide to us for the purpose of subscribing to our website services, email notifications, and newsletters.
Any other information that you choose to send to us.
Technical Data, including IP address, browser type/version, device identifier, location, time zone, network/service provider, operating system, platform, page response times, download errors.
Online Usage and Interaction Data, including websites visited before and after ours, products viewed or searched, visit duration, page interaction (scroll, click, mouseover), how you browse away, and interactions with our marketing emails and online ads.

2. Cookies and related technologies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page, enabling the server to identify and track the browser.

We may use cookies and other similar technologies (pixel tags, web beacons) to collect the Technical Data and Usage Data described above as permitted by applicable law.

No Children's Information

Our online services are not intended for anyone under the age of 18. We do not knowingly register or otherwise collect personal information from anyone under 18 without the prior verifiable consent of the child's parent or guardian.

Analytics

We use Google Analytics to analyze use of this website. Google Analytics generates statistical and other information about website use by means of cookies stored on users' computers. Most browsers allow you to reject all cookies; blocking all cookies will, however, negatively impact website usability.

A. Categories of cookies

Strictly necessary cookies — essential for enabling site features and security.
Performance cookies — anonymous visit analytics used to improve the site.
Functionality cookies — remember your preferences (e.g., username) without identifying you.
First- and third-party cookies — depending on which website sets the cookie.
Targeting/Marketing cookies — make marketing messages more relevant to you.
Personalization cookies — enable features like “save” and tailored content.

B. Purposes of use

Enable basic functioning of our website.
Web analytics to improve our website.
Enable basic functions of browsing and shopping (e.g., saving preferences).
Monitor effectiveness of online ads and marketing.
Learn more about your preferences to provide tailored advertising.

C. How to manage your cookies

Most browsers are set up to accept cookies. If you wish to amend your preferences, do so through your browser settings. Disabling certain cookies may affect user experience.

3. How do we use your personal information?

Contact Data — to communicate with you about products, services, or updates.
Order & Account Data — to create and manage your account and fulfill purchases.
Social Media Data — to interact with you through social platforms and administer campaigns.
Correspondence Data — to respond to queries and improve our offerings.
Technical & Online Usage Data — to provide, maintain, monitor, secure, debug, personalize, and optimize our services.

We also use personal information for:

Advertising and Marketing — marketing communications, offers, promotions, products, and services.
Compliance with Laws — to meet applicable legal obligations and respond to government requests.
Performance of Contracts — to perform our obligations under our agreements.
Protection of Legal Interests — in the event of a complaint or dispute.
Research and Development — to understand client preferences and experience.
Merger or Sale — we may transfer information to another organization as part of a business transaction.

With whom do we share your personal information?

Service providers and business partners — payment processors, customer care, IT/infrastructure, marketing, advertising, analytics, auditors.
Third parties permitted or required by law — regulators, government agencies, judicial/administrative authorities.
Third parties connected with business transfers — reorganization, merger, acquisition, or asset transfer.

How do we protect your personal information?

We have implemented technical and organizational security measures including limiting access to employees and authorized service providers, SSL encryption, firewall technology, password controls, and other procedural safeguards.

4. Your choices and rights

Unsubscribe — click the “unsubscribe” link at the bottom of any email or email us at hello@ontrial.ai.

Update, modify, or correct — contact us if any information we have is inaccurate.

Rights under applicable privacy laws — you may have rights to access or erase personal information or restrict or object to certain processing.

5. Changes to this notice

We may change, modify, add, or remove portions of this Privacy Notice at any time. Your continued use of our services following posting of changes will be considered consent.

6. Contact us

Email: hello@ontrial.ai

7. Supplemental California Privacy Policy

We disclose information about our data processing practices as required by the California Consumer Privacy Act of 2018 (“CCPA”). This Supplemental California Privacy Policy is effective January 1, 2020.

A. Who and what information is subject to the CCPA?

The CCPA protects California residents as “consumers” with respect to their personal information, with exceptions.

B. Supplemental CCPA Disclosures — categories collected

Identifiers — real name, alias, postal address, unique identifier, IP address, email, account name.
Categories under CA Civ Code §1798.80(e) — name, signature, address, telephone number, payment data.
Protected classifications — gender and age.
Commercial information — purchase history, products considered.
Internet / electronic network activity — browsing, search, interaction.
Geolocation data — used for location-based features.
Audio, electronic, visual, or similar information — customer care and social media.
Inferences — derived to personalize services.

C. CCPA rights

Right to opt out of sale — email hello@ontrial.ai with “California Request to Opt-Out” in the subject.
Right to know — request disclosure of collection, use, and sale with subject “California Request to Know”.
Right to delete — request deletion of personal information with subject “California Request to Delete”.
Right not to be discriminated against — per Cal. Civ. Code §1798.125.

Authorized agent requests require a certified written declaration mailed to: OnTrial, 1198 Pacific Coast Hwy. STE D350, Seal Beach, CA 90740.

D. Shine the Light Law

California residents may request disclosure of personal information shared with third parties for their direct marketing purposes by emailing hello@ontrial.ai.

GDPR Disclaimer

To provide a personalized user experience, our website uses pixels and cookies. We share information with social media, advertising, and analytics partners. By continuing on this website, you consent to use of our pixels and cookies. Please refer to our Privacy and Security policies for more details.

All services are fully compliant with the Fair Credit Reporting Act (FCRA) and the Gramm Leach Bliley Act (GLBA).